Failure to Pay
A student’s failure to pay their bill(s) by the specified due date will result in late fees and/or a financial hold added to the student’s account. This financial hold will prevent the processing of diplomas/transcripts as well as any changes in registration for the current and subsequent semesters.
Returned Payment Policy
Payments that are returned for any reason are subject to a $30 returned payment fee. Subsequent returned payments will subject the student account to a financial hold which will not be removed until the payment(s) clear the financial institution. Additionally, students who register for subsequent semesters and have a returned payment, will be given one opportunity to pay the outstanding balance due to LHU. Failure to pay this balance will result in any registered courses being dropped from the student's schedule.
Delinquent Account Balance
Students who fail to pay their student bill will be placed into the collection system. Once a student is placed with a collection agency, all payments should be made to the appropriate collection agency. Failure to do so will result in delays in payments being applied to the student account. Students who are placed with a collection agency will not have access to their transcripts and / or diplomas until payment in full has been made. Payments must clear the financial institution prior to any transcripts / diplomas are processed.
Late Fee Appeals
In order for a student to appeal the late fee assessed on their student bill, they must do the following:
- Provide a written appeal to the Student Accounts Office including name, ID, and reason why the late fee should be removed. This can be dropped off at our office in 224A Ulmer or emailed to email@example.com.
- The appeal must be written by the student. Appeals written by anyone other than the student will not be accepted.
- The appeal must be in the same semester as the late fee charge. No appeals will be accepted for prior semesters.
- The entire student bill must be paid in full – including the late fee. Appeals will not be considered unless the balance is paid in full.
ADDING FLEX DOLLARS
FLEX can be used during the fall and spring semesters only. Any balance remaining at the end of the spring semester is non-refundable, non-transferable, and will be forfeited.
Funds can be added here. Students will click on 'MYHOUSING SELF-SERVICE' on the right hand side. Then, proceed to your meal plan, and finally dining plans. Select purcahsed meal plans and ensure the correct semester is selected. Click on purchase flex dollars, then add points. Select the drop down for point type and select flex dollars. Enter the amount of flex money to add and click add. There is a $25 minimum deposit. This will add the flex onto the student ID card and the charge onto the student account.
Flex balances will be reviewed for any student who withdraws from the University. Students will be refunded any flex balance for the current semester minus a $10 administrative flex fee.
Releasing Student Information Policy
In order to be compliant with the federal law, the Student Accounts Office will only release information to the student themselves as well as anyone that is listed on the Family Education Rights and Privacy Act (FERPA).
The FERPA form can be found on the Commonwealth University website.
Financial Terms and Conditions Agreement - please click here.