Student Accounts Office


What is Student Accounts?

The Student Accounts Office generates your student bill, processes refunds, processes payments made to your student account, and works with Nelnet Campus Commerce to provide a monthly tuition payment plan option to students.

Your student bill reflects registration, housing and meal plan information, as well as scholarships, financial aid, and other payments made to your student account.  Any changes to your course schedule, room and board, or financial aid package will have an impact on your student bill and may result in charges due.

Students are encouraged to view their bill through the myHaven portal on a consistent basis, especially if changes are made.  The Student Accounts Office mails bills on a monthly basis, however, students are able to view their bill in real time via the myHaven portal. 

The Student Accounts Office is always ready to help students, and their parents, understand their student bill.  We are available Monday through Friday from 8am until 4pm in our office at 224A Ulmer or on the phone at 570-484-2425 from 7:30am to 4:00pm. Need to contact us outside of normal business hours?  Email us at  We will respond as quickly as possible.

The Student Accounts Office is on social media!  Stay up to date with important information regarding your student account by clicking the below icons to like us on Facebook and follow us on Twitter!

Important Updates

  • Our refund process will be changing. We will be switching to Bank Mobile to process our refunds. Please see our refund policy and process under policies. Also visit for more information.
  • Students wishing to add or increase flex can do so online in myHaven or by visiting our office.  For more information regarding this process, please click here
  • Financial holds and late fees will be placed on unpaid student accounts approximately three weeks after the start of classes. Please be sure payment is received as soon as possible.

Contact Us

Student Accounts Office

224A Ulmer Hall, Lock Haven University
(570) 484-2425

Office Hours

8:00am to 4:00pm Monday-Friday

Connect with Student Accounts Online

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